Thank you for choosing EBP HUB LLC. We strive to ensure customer satisfaction with our services. Please review our Refund and Returns Policy carefully.
1. Eligibility for Refunds
Refunds are available under the following circumstances:
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If the service provided does not match the agreed deliverables.
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If a cancellation request is made within 48 hours of payment and before the service has commenced.
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If technical errors prevent the completion of a service for which you have paid.
2. Non-Refundable Items
Refunds will not be issued for:
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Services that have been fully delivered and accepted by the client.
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Changes in the client’s requirements after the service has begun.
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Delays caused by the client’s failure to provide necessary information or approvals.
3. Refund Process
To request a refund:
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Contact us at support@ebphub.net with your order details and the reason for the refund request.
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Refund requests will be reviewed within 7 business days.
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Approved refunds will be processed within 10 business days to the original payment method.
4. Service Adjustments and Revisions
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We offer free revisions to ensure your satisfaction with the deliverables.
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Revisions must be requested within 14 days of service delivery.
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Extensive changes beyond the agreed scope may incur additional charges.
5. Contact Us
For questions or concerns regarding refunds and returns, please contact us at:
EBP HUB LLC
Email: support@ebphub.net
Phone: (614) 219-9358
Address: 5376 HORSESHOE DR N ORIENT, OH 43146